Send screenshots, chat exports, logs, invoices or device reports to our analysts. Files stay in your browser until you confirm the transfer — nothing is uploaded silently.
Send original files where possible. Cropping, editing or re-saving screenshots destroys metadata we may need.
Note the dates, time zones and platforms involved. It dramatically shortens the analysis window.
Compress multiple items into one ZIP archive and mention the password separately in your message.
If money is actively moving or systems are being encrypted, contact the response desk first, then send files.