Response Desk — Online

Start a Confidential Case.

Tell us what happened. A senior analyst reviews every submission and replies within 24 hours — faster for active incidents.

Case Briefing Form

Static site: submitting opens your mail client with the briefing pre-filled. Connect a backend or form service for direct delivery.

Direct Channels

Reach the Pack

Evidence Intake

Use the secure transfer desk — never send evidence over social media.

Emergency Response

Active ransomware, breach or fraud in progress: mark your message URGENT and we triage within 30 minutes.

Operating Hours

Advisory desk: Mon–Sat, 09:00–20:00 (UTC+5).
Incident response: 24 / 7 / 365.